Join host Kelly Meerbott and Tracy Taiwah in this enlightening episode of Hidden Human as they delve into the power of positivity in leadership. Discover how a positive outlook can transform personal and professional environments, and gain insights into Kelly and Tracy’s personal leadership philosophies. From emotional regulation and decision-making under pressure to navigating life’s toughest challenges, they share valuable strategies and experiences.
This episode also explores the importance of emotional intelligence, conflict resolution, and the role of diversity, equity, and inclusion in effective leadership.
Tune in for an inspiring conversation that highlights the significance of kindness, respect, and trust in leadership roles.
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TRANSCRIPT
Kelly Meerbott:
Welcome to the space where we reveal our personal humanity to reconnect with our shared humanity. Let’s begin our conversation with Tracey Tawiah, Active Duty Lieutenant Colonel, US Army, and member of Alpha Kappa Alpha Sorority, Inc. Did I get that right?
Tracey Tawiah:
Alpha Kappa Alpha Sorority, Incorporated.
Kelly Meerbott:
Beautiful, beautiful. I want to be careful because I know it’s a very important sorority, and I don’t want to have the office coming after me. I’m so excited to have you here. To be transparent, Tracey is a former client, and I had the pleasure and privilege of working with her. Can you share a pivotal moment in your career that significantly shaped your leadership style?
Tracey Tawiah:
When I was a lieutenant stationed in Hanau, Germany, with the 5-7 Air Defense Artillery Battalion, my battery commander had so much positive energy. It felt like a team, like a family, reminding me of the camaraderie at West Point. It taught me to be myself and stay positive no matter what. Even when we were in the field for weeks, he stayed motivated, and I appreciated his leadership style.
Kelly Meerbott:
You definitely have those qualities. Your positivity and optimism really serve you well. Can you draw a parallel to how you use that positivity in your work?
Tracey Tawiah:
In my work as a signal officer, which is similar to tech support, I always sought ways to resolve issues instead of saying no. I wanted to ensure we could solve problems rather than pass them off to someone else.
Kelly Meerbott:
Let’s pivot into your personal life if that’s okay. You have an incredible young son. Let’s give a shoutout to him.
Tracey Tawiah:
Yes, we had a wonderful Mother’s Day this past Sunday, and last week we were in Huntsville, Alabama, enjoying Family Space Camp. We had an amazing time there.
Kelly Meerbott:
What’s his name?
Tracey Tawiah:
His name is Alex.
Kelly Meerbott:
He’s such a good kid. How have you used that positivity with Alex as a mom?
Tracey Tawiah:
Children emulate what they see around them and can feel your energy. If you’re upset, they sense it. When my dad passed a year ago, Alex always checked on me. I explained that I was sad, but most of the time, we have fun, ride bikes, and go on adventures. We love traveling, and he loves sitting in the window seat.
Kelly Meerbott:
Tell us about Family Space Camp. Did Alex pick that?
Tracey Tawiah:
Yes, he picked it. We were supposed to go for Spring Break in 2023, but we had to delay. The camp was gracious to save our spots, so we went this year over the May the fourth weekend because we’re big Star Wars fans.
Kelly Meerbott:
May the fourth be with you, for those who don’t know.
Tracey Tawiah:
He loves everything related to science, technology, and engineering. It was great to see what the astronauts do, and it was a very well-run camp. We’ll probably go back.
Kelly Meerbott:
I didn’t even know that existed. Huntsville, Alabama, is surprisingly tech-forward. Did you notice that about Huntsville?
Tracey Tawiah:
Yes, I’ve been there a few other times for military travel. It’s like the Silicon Valley of the South with so much technology and innovation. Army Materiel Command is headquartered there.
Kelly Meerbott:
How would you describe your leadership philosophy, and how has it evolved over time?
Tracey Tawiah:
For me, it’s about treating others as you wish to be treated and always doing your best. If we have a mission, prioritize what’s important. That’s how I lead those under my command.
Kelly Meerbott:
You mentor a lot, don’t you?
Tracey Tawiah:
Yes, it’s a passion of mine. It’s usually informal, but I love passing on advice and watching people grow in their careers.
Kelly Meerbott:
Can you describe the most challenging situation you’ve been in and how you navigated it?
Tracey Tawiah:
One of the most challenging situations was when a soldier in my unit lost a child. It was devastating for the entire unit. Personally, I seek therapeutic support and talk through what’s going on. The military has resources available, and I have close friends who check in on me.
Kelly Meerbott:
Both of us have spirituality in common. For me, death is just a change of address. You can’t say that to someone who just lost a child, but it helps to see it that way. What are the key indicators of successful leadership for you?
Tracey Tawiah:
A key indicator is how well the person is doing emotionally. Are they happy with their life and network? Are they generally successful?
Kelly Meerbott:
For me, it’s in the behavior. Do they emotionally regulate themselves? Do they manage their energy well? How do you make decisions, especially under pressure?
Tracey Tawiah:
It depends on the decision and its impacts. For something simple, like where to eat, it’s whatever is quick. For more significant decisions, I pray about it and ask my close friends and family to pray with me.
Kelly Meerbott:
You’re so clear and connected. How do you foster team dynamics, for example, in your sorority, Alpha Kappa Alpha?
Tracey Tawiah:
I was drawn to Alpha Kappa Alpha because of the women I met who were members. They were involved in their communities and wanted to make things better for women and girls. Being part of an organization that started in 1908 and is still prevalent today is amazing.
Kelly Meerbott:
It’s inspiring to behold. How do you approach conflict resolution?
Tracey Tawiah:
If I’m having a conflict with a sibling, I make sure we’re both calm and discuss the situation so that we’re both heard. It’s important to get all parties involved.
Kelly Meerbott:
That’s so true. You make sure people are seen, heard, and appreciated. Why do you feel diversity, equity, inclusion, and belonging are important in leadership?
Tracey Tawiah:
Diverse thoughts and solutions come from different people bringing their ideas to the table. It leads to the best solutions.
Kelly Meerbott:
COVID made us a global economy and normalized video chat. It’s important to appreciate other cultures and the role they play in the global economy. How do you practice being a good guest when traveling to another country?
Tracey Tawiah:
I look at customs and courtesies and try to learn some of the language, even if my accent isn’t perfect.
Kelly Meerbott:
Favorite place and experience?
Tracey Tawiah:
Ghana, because my family is from there. It was amazing to see where my family came from.
Kelly Meerbott:
We talked about Jollof rice. Can you describe it and why it’s so significant?
Tracey Tawiah:
Jollof rice is a typical West African dish made with rice, stew, vegetables, and sometimes meat. The version I prefer is tomato-based, like they make in Ghana.
Kelly Meerbott:
How do you encourage and manage feedback as a leader, especially in the military’s hierarchical culture?
Tracey Tawiah:
We have a platform for anonymous surveys to get candid feedback. Leaders also give me direct feedback on my performance and potential.
Kelly Meerbott:
Great leaders want honest feedback. Now, some rapid-fire questions. What is your favorite comfort food?
Tracey Tawiah:
Jollof rice, preferably with corned beef.
Kelly Meerbott:
What books are on your nightstand?
Tracey Tawiah:
I read the Bible daily. I also have your book, “The Robot’s Fables,” and enjoy reading the stories that resonate with me.
Kelly Meerbott:
What’s your favorite fable?
Tracey Tawiah:
The one with the mouse.
Kelly Meerbott:
I’m glad you love that one. What songs are on your playlist?
Tracey Tawiah:
Anything by Usher. We’re planning to see him in the fall.
Kelly Meerbott:
You got to see Beyoncé twice on the Renaissance tour, right?
Tracey Tawiah:
Yes, it was amazing.
Kelly Meerbott:
What are you grateful for in this moment right now?
Tracey Tawiah:
I’m grateful for life, seeing my son grow, and just having each day to do something meaningful.
Kelly Meerbott:
Thank you, Tracey, for being you and for inspiring us. Thank you to our audience for listening. It’s our intention on Hidden Human to inspire you to have authentic conversations and deepen the connections in your life. Thank you so much, and make it a great day.
