Updated July 2024 — In an era characterized by economic fluctuations and societal divides, the call to action for leaders is unequivocal: establish a culture where authenticity and inclusivity are paramount. This foundation is crucial for boosting innovation, productivity, and team morale. One transformative strategy at the forefront of this mission is the adoption of Listening Circles (also often called Dialogue Circles).
Why Listening Circles?
Research by Coqual underscores that a genuine sense of belonging in the workplace is achieved when employees feel:
- Recognized for their unique contributions
- Connected with their colleagues
- Supported in their daily tasks and career aspirations
- Proud of their organization’s mission and values
- Revitalizing Your Workforce through Listening Circles
Rooted in the ancient tradition of Talking Circles, Listening and Dialogue Circles offer a potent framework for inclusive dialogue, conflict resolution, and team cohesion. These circles have been pivotal for organizations seeking to navigate challenges by providing a platform for open, honest conversation.
During challenging times, Dick’s Sporting Goods harnessed the power of Listening Circles to tremendous effect. Julie Lodge-Jarrett, Chief People and Purpose Officer, remarked, “Our employees needed a safe space to engage and talk. So we created literal circles for dialogue where we brought employees together to talk about anything and everything that might be on their minds that day. It was incredibly insightful from an HR standpoint.”
Advantages of Listening Circles in Cultivating Workplace Belonging
Listening Circles facilitate a type of dialogue where individuals can freely express their thoughts and experiences without fear of judgment. This environment cultivates psychological safety and trust, fostering a stronger community feel and promoting inclusivity.
Implementing Listening Circles for Greater Inclusivity & Belonging
To successfully integrate Listening Circles into your organization, consider these steps, suitable for both physical and virtual formats:
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- Preparation: Schedule the sessions at times and via platforms (e.g., Zoom, Microsoft Teams) that ensure maximum participation.
- Communication: Clearly convey the objective, expectations, and details of the Listening Circle to your team.
- Opening: Kick off with welcoming remarks, a brief grounding activity to center participants, and establish clear guidelines to maintain a respectful and safe environment.
- Activity: Guide the discussion around specific themes or questions, allowing for personal reflection and sharing in a non-advisory, supportive setting.
- Closure: Conclude with a session recap, highlighting insights or takeaways, and plan for subsequent meetings.
Listening Circles stand as a powerful mechanism for leaders aiming to address conflicts, enhance team unity, and deepen a sense of belonging within their organizations. As part of a well-rounded diversity and inclusion strategy, they play a critical role in uniting teams and propelling business performance forward.
Need help? We offer facilitation, team and leadership development, and other services including executive leadership coaching. We’d love to help you build an amazing culture. Get in touch!
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Kelly Meerbott, PCC is a sought-after keynote, TEDx speaker, author, podcast host, and an award-winning leadership expert. Kelly has worked with organizations, executives, the C-suite, and senior military officers — with 90% of clients achieving their goals. Kelly is the author of three books, most recently Meerbott’s Fables: Stories, Questions, and Adult Coloring Pages for a New Generation. To learn more about working with Kelly, click here!
