Kelly Meerbott

Pharmaceutical Company

Company profile: Pharmaceutical Company

Number of Employees: 59,000

Length of Engagement: 2 years

BUSINESS SITUATION: Big Pharma – Impact in the Boardroom — A tough-minded forthright client in a big commercial role was promoted on to the operating Board. Much to his surprise his impact and ability to get his voice heard at the Board table was significantly less than he was used to. He began to lose confidence on the one hand and overuse his forthright style on the other, exacerbating the situation. He felt very isolated and did not know who to ask for help, in what felt like quite an unwelcoming environment. This was the first time in his career he had felt this way.

SOLUTION: We collaborated and co-created a plan of success that focuses on executive coaching to help him read the underlying Boardroom dynamics of his colleagues quickly, understand his own reactions under pressure and his default communication styles.

BENEFITS: He learned to partner in subtle and sophisticated ways with his Board peers. He ended up being the ‘go to’ person for many of them.  A year and a half later he was promoted again.

Fortune 500 Retail Company

Company profile: A Fortune 500 Retail-Based company.

Number of Employees: 341,000

Length of Engagement: 2 years

BUSINESS SITUATION: Politics and confusion within the senior leadership team that trickled down to the frontline staff across the country. The result: $25 million in lost revenue and many of their “A” players were going to work for the competition.

SOLUTION: The senior leadership team was given a 360-degree assessment to complete on each member.  Leveraging the results of the 360 assessment, the senior leadership team and I co-created a 12-month coaching and leadership development plan with the outcome of each session clearly communicated to each department by the department head.

BENEFITS: The company was able to retain five of its “A” players, which amounted to saving $500,000 in revenue. Communication was streamlined and became clearly implemented across the company. Revenue in Q1 increased by 25%, in Q2 by 33% and in Q3 by 17%.