Willy Wonka Hit Me Like a Ton of Bricks

Willy Wonka Hit Me Like a Ton of Bricks

Tonight as we were cleaning up the house, we had “Willy Wonka and the Chocolate Factory” on in the background. Since childhood,  this movie has been a staple in my life. I’ve seen it more than a dozen times and I know every lyric: “Pure Imagination.”   It only took 36 years for the words to the song to penetrate my …

complaints

Love Their Complaints

The voice of an account service manager rose above the rest during a recent industry event. A client, the man complained to a colleague, had rewritten ad copy to include certain sale items. Seemingly-frustrated, the man recounted the story with great detail, including the fact that the client had completely rewritten the copy for the advertisement. “I would love my …