Thurgood Marshall's 1992 Liberty Medal Speech

We Must Do Better!

This quote from Thurgood Marshall’s 1992 Liberty Medal Speech has been ringing in my head since last night: “We cannot play ostrich. Democracy just cannot flourish amid fear. Liberty cannot bloom amid hate. Justice cannot take root amid rage. America must get to work. In the chill climate in which we live, we must go against the prevailing wind. We …

Love your “internal” customer and the reward will follow

Love your “internal” customer and the reward will follow

Whether we are employers or employees, managers or managed, the complexion of employment relationships has changed considerably as employment and society have changed. Although technology has created many thousands of positions that previously did not exist, I am concerned that perhaps some of the traditional and humanitarian core values of employment have been replaced or deleted altogether. My grandfather, Army …

business

The 11 Cs Your Business Should Have

I have learned many lessons during my career about what to do and what not to do in business. Although the lessons are numerous and the variations significant, I have reduced them to what I have designated as the “Business Cs.” Choice – You choose what you will and will not do. These choices may be determined by a variety …